Wednesday, September 01, 2004

8 Intranet Trends

Shiv Singh, Portal Practice Lead at Avenue A/Razorfish answers the question of what you should be worrying about as an intranet manager. How can you create greater business value through your corporate intranet? Is your intranet going to be most impacted by a new technology, a new business idea or something else? Or is it all just about information retrieval?
1. Intranets return to the domain of the departments
2. The records management and the legal departments get involved
3. All employees become intranet publishers
4. The corporate telephone directory loses its luster
5. The new killer app -- the knowledge management tool
6. Real time information delivery becomes a priority
7. Information retrieval remains unsolved but there's hope
8. Employees demand a more aesthetic user experience

Singh wisely finishes by saying that 'There is never any magic answer to the question of where and how you should invest your intranet budget. Each organization is uniquely different and a variety of factors such as your organizational culture, your existing portfolio of applications and your business priorities drive those decisions. But keep these intranet trends in mind because irrespective of the nature of your business and the design of your current intranet, some of these trends are probably coming your way and you are going to need to respond to them'.